Refund and Returns Policy

At Bag Mantra, we take pride in delivering high-quality tote bags designed with durability, style, and practicality in mind. Each product undergoes thorough quality checks before dispatch to ensure you receive exactly what you ordered.

No Refunds or Returns

Please note that all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed and delivered. This policy applies to all individual, bulk, and customized orders.

Exceptions

Refunds or replacements will only be considered in the rare case of:

• Wrong product delivered (different from your order).
• Damaged product received (must be reported within 48 hours of delivery with photos as proof).

In such cases, please contact us at:
Email: info@bagmantra.com
Phone: +91 98310 23660

Our team will review the issue and arrange a suitable resolution.

Important Notes

• Customized or bulk orders are strictly non-returnable and non-refundable.
• Slight variations in color, print, or size due to screen display or manufacturing processes are not considered defects.
• Customers are responsible for providing the correct shipping address at checkout. Orders delivered to the wrong address due to incorrect details are not eligible for refunds or replacements.

Policy Updates

Bag Mantra reserves the right to modify this Refund & Return Policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.